Actify Systems as a CRM consultancy, will help you to rise above the competition in sales revenue and Customer satisfaction with properly customized and automated CRM solution.

CRM consulting services will help you plan the best strategy for sales, marketing and customer support activities, and achieve the highest ROI from CRM implementation. Here are our CRM consultants do their best to meet diverse business needs with tailored CRM solutions. Ecommerce, Banking and High-tech domains consulting for Marketing, Sales & Customer services automation

  • Design of automated marketing, sales, customer service, and processes for individual customers and business clients.
  • A business case (cost, outcomes, ROI or NPV).
  • Automation platform selection (if not selected yet).
  • A customization and integration specification.
  • Team training.
  • Consulting support until project success.

Improvements in :

  • Number of leads
  • Lead cost
  • Sales productivity
  • Opportunity win rate
  • Sales revenue
  • Agent productivity
  • Case resolution time
  • Customer retention

CRM CONSULTING TO DRIVE CUSTOMER AND REVENUE GROWTH

Issue implementation results
Patchy and incomplete customer info 360-degree customer view
Low performers in sales, marketing and customer service Increased productivity of sales, marketing and customer service employees
Ineffective cross-departmental collaboration due to the lack of CRM integration with other enterprise systems Efficient cross-departmental collaboration due to integrated systems and joint workflows
Decreased customer loyalty due to bad customer experience Better customer satisfaction and retention
CRM investments that do not pay off High ROI of your CRM investment
Hampered decision-making due to poor data quality and, as a result, inaccurate reports Improved decision-making based on reliable reporting and forecasting